Help
Frequently Asked Questions
Can't find your answer here? Message us on WhatsApp.
How do I order from Jun.fragrance?
All orders go through WhatsApp. Pick a perfume on the shop page, then tap Order now for one bottle or Add to cart to collect several. Review your cart and send the order summary to us on WhatsApp. You can also build a three-perfume bundle on the bundle page.
What payment methods do you accept?
You can pay by cash on delivery or online. The website itself does not take payments.
Order karne ke baad online payment kaise karun?
Choose online payment when you chat with us on WhatsApp. We share our account details there, and you pay from your own bank or wallet app. You can also choose cash on delivery instead.
Where do you deliver and how long does it take?
We deliver across Pakistan. Delivery takes 3 to 5 days, and deliveries are made between 12 PM and 9 PM.
Karachi se bahar delivery charges kitne hain?
Delivery is free within Karachi. For orders outside Karachi, the charge is between Rs. 200 and Rs. 250.
What size are your perfumes and how much do they cost?
Every perfume is a 50 ml bottle and costs Rs. 1,999, whether it is a men's, women's or unisex scent.
How does the 3-perfume bundle work?
Any 3 perfumes from the whole collection (men, women or unisex) are Rs. 4,500 on the bundle page. Orders are placed on WhatsApp.
What is your return policy?
We have a 7-day return policy. Message us on WhatsApp as soon as there is a problem, and we will confirm the conditions and next steps with you there.
Can I exchange a perfume?
Yes, exchanges are available. The customer pays the delivery charges for an exchange, even within Karachi. Message us on WhatsApp to arrange it.
Perfume kitni der tak rehta hai?
Our perfumes last approximately 6 to 8 hours. Your skin, the heat and the number of sprays can make that shorter or longer.
What does 'inspired by' mean? Are these the same as famous brands?
They are perfumes with a similar scent style, not the original perfumes. Jun.fragrance is an independent brand and is not affiliated with those brands.
How should I store my perfume?
Keep the bottle in a cool, dry place away from direct sunlight and heat, with the cap closed. A drawer or a cupboard is better than a car dashboard or a sunny window.
When can I message you?
WhatsApp is open every day, and you can message us at any time.